106,038 Jobs in Canada

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

Position is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting.

The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy.

Location(s): Surrey, Vancouver, Coquitlam, Kamloops, and Abbotsford

Specific Responsibilities

• Assessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.
• Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.
• Studying patient files and prior post-administration records to understand patient’s history.
• Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.
• Following provincial College of Nurses standards and guidelines on medication administration.
• Identifying patient care requirements; educating and providing counseling.
• Promoting patient independence; answering questions and teaching patients to understand their condition and medication.
• Documenting patient care services and managing records in accordance with INVIVA policies.
• Following INVIVA and nursing philosophies and standards of care.
• Following patient specific medical directives for administration and treatment of adverse events.
• Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.
• Providing medical therapy monitoring and post administration observation and assessment.
• Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.
• Maintaining knowledge of INVIVA policies and procedures.
• Participating with drug and clinic audits upon request.
• Following drug accountability requirements as per INVIVA policy and standard operating procedure.
• Actively participates in training and mentoring of new clinic staff.
• Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.
• Maintaining quality, safety and infection control standards to ensure safe nursing practice

General Responsibilities

• Maintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
• Establishing a compassionate environment and supporting patients.
• Maintaining and protecting patient confidentiality.
• Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
• Ensuring proper operation of equipment by completing preventive maintenance requirements.
• Maintaining clinic medical and stationary supply levels.
• Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.
• Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.
• Contributing to team effort and corporate goals.

Minimum Qualifications

• 2+ years of relevant experience, degree or equivalent
• RN with the College of Nurses of British Columbia, Canada. Must be a member in good standing

Key Competencies

• Infusion certification or equivalent experience a must
• Maintains CPR certification
• ACLS certification is an asset
• Maintains yearly practice membership with provincial College of Nurses Association must be in good standing
• Ability to work at various clinics depending on region
• If applicable - maintains yearly professional liability insurance (Ontario applicants)
• Critical care specific designation is an asset
• Professional designation
• Registered Nurse
• Excellent assessment and clinical decision-making skills
• Clinical, nursing and listening skills
• Ability to work autonomously and proficiently, especially in emergency situations
• Excellent communication skills with patients, colleagues and customers
• Ability to work in a dynamic and rapidly changing environment
• Team player
• Ability to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)
• Adaptable to different kind of corporative environment

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

Join us at McKesson!

Job Description

What is the Opportunity?

The Application Support SRE will be responsible for the support, development, and implementation of Site Reliability Engineering solutions for all applications within City National Bank (CNB), an RBC company. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners as a requirement to succeed in its mandate. This individual will need advanced knowledge and experience working in an application development, support and/or technology operations organization. They should be able to take on a production support role and part with the SRE team in Consumer Banking, Commercial Banking and/or Wealth Management

What will you do?

• Perform application production support role including off-hours support.

• Development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)

• Run the production environment by monitoring availability and taking a holistic view of system health.

• Build software and systems to manage platform infrastructure and applications. Improve reliability, quality, and time-to-market of our suite of software solutions.

• Assist in incident management and problem management for applications in scope.

• Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.

• Ensure availability and uptime of applications in scope, as per service level objectives.

• Ensure compliance of all systems and applications in scope, including maintaining segregation of duties.

• Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope.

• Supports unit’s goals to adopt automation solutions for applications in scope.

• Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads.

What do you need to succeed?

Must-have:

• Minimum 2+ years of related experience in Application support, Software development (SDLC, working knowledge of at least two of C/C++, Java, Golang, Python, .NET) and Operations (SRE, DevOps, Cloud, Data)

• Advanced knowledge of industry practice (Financial Institution) with a focus on SRE.

• Advanced experience in a variety of environments (Linux, Windows, Databases, Cloud, distributed and mainframe, business workflows, and Services/APIs).  

• Able to automate simple tasks to reduce the toil, and increase operating system efficiency.

• Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana)

• Effective negotiation skills, and stakeholder management.

• Excellent communication skills, direct style.

• Consumer banking experience.

Nice-to-have:

• Experience working as an SRE within the Financial Trading Industry.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.

• Continued opportunities for career advancement.

• World-class sales training, coaching, and development opportunities.

• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.

• Opportunity to achieve great success and grow your career with RBC.

#LI-POST

#TECHPJ

Job Skills

Additional Job Details

Address:

City:

Country:

Work hours/week:

Employment Type:

Platform:

Job Type:

Pay Type:

Posted Date:

Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Reporting to the Supervisor, the Nurse Patient Experience Navigator plays a vital role in the support for our patients within the patient assistance program. They will be responsible for managing all aspects of program support for assigned physicians or centers (hospital or clinics) in each geographical area and ensures that patients are provided easy access to the support program and access to their drug therapy. The Nurse Patient Experience Navigator will work directly within the reimbursement specialist to help secure funding as well as continuing to build a rapport with clinics and physicians.

Duties and responsibilities generally include but are not limited to:

• Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures
• Process data entry activities of pertinent information received at different points of contact during the delivery of program services
• Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials
• Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management;
• Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team
• Telephone support in a live inbound/outbound call center (including maintenance calls and adherence support both inbound and outbound as needed);
• Understand the patient’s healthcare plan and provide opportunity for the patient to access support beyond program medication.
• Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
• Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed;
• Attend patient meetings, conferences as needed to increase knowledge in order to better support and educate patients
• Identify and report AE’s to health Canada, Med Info and enter source system and third-party systems

• Liaise with physicians’ offices, pharmacies, infusion services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise;
• Identifies opportunities for improving organizational effectiveness with an emphasis on total customer service and cost control.
• Build relationships with key customers within area of responsibility to ensure that specifications and business requirements/ portfolio management is clearly established;
• Operates as a liaison between vendors and manufacturer

• Provide professional internal/external presentations
• Develop customer management solutions in response to deficiencies in client service and/or operating processes
• Virtual calls/meetings and seminars when applicable
• Identifies business development or expanded service opportunities within existing client base, and works with the Business Development staff to develop proposals; participate in presentations, sales and marketing efforts, trade shows and other networking activities as required
• Researching and advocating for appropriate public assistance resources for patients
• Ensures high level of customer responsiveness with proactivity in addressing and solving issues
• Review data to identify trends and issues to account strategy
• Positive, "can-do" attitude and customer focused approach
• Develop customer management objectives and represent customer needs internally in collaboration with Operations, Management and Manufacture.
• Representing the voice of customer to the senior management team on important/urgent issues
• Developing, maintaining and communicating a formal account strategy and portfolio of key growth opportunities
• Ability to adapt to changing workload

• Effective interpersonal and leadership skills
• Ability to build and maintain professional, yet empathetic relationships;
• Lead difficult conversations with key stakeholders and patients
• Excellent written and verbal communication skills, bilingualism is preferred
• Thrives in a team-oriented environment
• Excellent presentation skills, both face to face and virtual

• Strong computer and software skills: Excel, Word, Outlook, Adobe
• Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings.
• Experience in data management/reporting tools is an asset
• Strong business and financial acumen
• Maintains confidentiality of client and corporate information and discusses same only with appropriate personnel

• Efficient time management
• Strong analytical and mathematical skills
• Ability to motivate, influence and coach colleagues
• Effective organizational skills; attention to detail

• Motivated, personable and agile personality with experience in stakeholder management and patient care
• RN/RPN/LPN required; Registration with Provincial College of Nurses. Must be a member in good standing of respective regulatory college
• 5-7 years of case/patient management experience
• Extensive knowledge of the MS therapeutic area preferred
• Flexibility to travel across North America (approx. 30% travel depending on site assignment)
• Ability to flex with working hours

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary    

The Nurse Case Manager is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs offered by McKesson Specialty. The role involves interactions with patients, insurance companies, pharmacies, physicians and other health care professionals (HCPs) and provide support to their patients.  The role involves understanding, adherence to corporate, divisional, departmental, and program specific standard operating procedures. This role is a full time, permanent position with rotating evening shift (12pm-8pm) availability required.

Specific Responsibilities

• The Nurse Case Manager is the point of contact for the program, doctors, pharmacies and other HCP’s
• During the first 3-4 months of hire, NCM will be meeting key clinics for a face to face meet and greet to develop ongoing relationship with the clinics
• May be required to provide training and educational materials to patients pertaining to their medication and conduct adherence follow ups
• Review, analyze and validate information provided by patients and HCPs for accuracy and completeness to ensure initiation of services
• Follow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to HCPs and patients
• Complete follow ups with patients on behalf of the physician offices, as required, to ensure adherence to treatment regimens
• Liaise with the patient, insurer and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as required
• Process data entry activities of pertinent information received at different points of contact during the delivery of program services
• Provide answers to general inquiry calls submitted via telephone, web-based platforms or in person, on program services, disease state or product related questions, based on information provided as part of the program materials
• Provide HCP and Patients with a technical product overview when required
• Liaise with physicians’ offices, services providers and other parties to provide comprehensive and coordinated service to patients and physicians
• Receive, record and report Adverse Events, as per program working instructions
• Maintain service levels in case management, including Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established at the Program level
• Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanning
• Other duties as assigned.

General Responsibilities

• Adhere to professional standards as prescribed by the professional associations and    McKesson as applicable
• Participate and assist in departmental continuous improvement activities related to process, quality, training
• Participate in the development of reports and tools for identifying signals that will flag misunderstanding, misconduct, fraud or other out of protocol program participant related incidents
• Assist with reviews of aggregate data to identify program trends and communicate these trends appropriately  
• Maintain program data accuracy through review of program documentation for completeness and consistency
• Support patients and HCPs with training, education and Injection services
• Perform data-entry, answer inbound calls, make outbound calls, manage e-mail and fax software, general administrative functions including faxing, filing, scanning
• Act as lead point of contact between the program and stakeholders and works with clinics and client sales reps.

Job Requirements

Knowledge/Education

• Registered Nurse with current registration
• Understanding and compliance with corporate, divisional, departmental and program   specific standard operating procedures.

Experience

• More than one year and up to three years experience in a previous job or jobs
• Demonstrated ability to communicate efficiently and in an empathetic manner over the phone and in person
• Experience in the healthcare industry including, but not limited to medical claims, insurance verification, pharmacy and/or pharmaceutical manufacturers is preferable.

Key Competencies

Computer/Application Skills

• Required to use menu-driven retrieval and search functions on Windows based applications, web-based applications and proprietary information technology systems; ability to use a switch-based telephony software, etc.

Problem Solving

• Navigates quickly and effectively to resolve problems and obstacles, even when complex and unique circumstances occur; responds to recurring problems by investigating the underlying causes and taking steps to eliminate them. Only difficult problems are referred to supervisor
• Dermatology experience is a plus

External Customer Service 

• Excellent customer service skills in dealing with patients, physicians, and other clients 
• Resolve customer complaints.

Planning/Coordinating Work

• Required to initiate planning and coordination of activities with other members in the work group, make appropriate adjustments to one’s own work plans

Innovation/Proactivity

• Expected to suggest innovations to the supervisor, which affect the job or its workflow. Tries different approaches when initial efforts to solve problems fail; anticipates possible problems and develops alternatives

Working Conditions

• Able to work independently and make appropriate decisions
• May be required to rotate shifts

Language Skills

• Ability to communicate written and verbally in both English and French

Travel

• Up to 10% of travel may be required
• Valid driver’s license required
• Ability to apply for corporate credit card for travel expenses.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

We are looking for a Biology Expert to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert understanding of biology- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Microbiology, Cell Biology, Genetics, Physiology, Biochemistry, Molecular Biology, Biotechnology, Environmental Science.

Benefits:

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities:

• Give AI chatbots diverse and complex biology problems and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications:

• A current, in progress, or completed Masters and/or PhD is preferred but not required
• Fluency in English (native or bilingual level)
• Detail-oriented
• Proficient in biology and inductive/deductive reasoning, experimental design, data interpretation, and systems-level thinking.

Note: Payment is made via PayPal. We will never ask for any money from you.

Job Description

Conseiller en services bancaires courants

Notre client est membre des Big 5 banques et recherche activement à embaucher des « conseillers bancaires de routine » qui se joindront à ses équipes montréalaises sur une base contractuelle.

Ce rôle est une formidable occasion de se joindre une des 5 grandes banques et de travailler directement avec ses équipes.

 Tâchesrequises

•   Interagir de façon proactive avec les clients des banques par divers canaux de communication pour livrer une expérience de service à la clientèle exceptionnelle, qui rendra l’interaction avec le client mémorable (téléphone/courriel).

•   Se concentrer à aider les clients lorsqu’ils ont le plus besoin de nous, en répondant avec empathie à une variété de questions, en contribuant à une application des solutions bancaires et en résolvant les problèmes des clients au premier point de contact dans la journée : les questions bancaires quotidiennes, les ouvertures de comptes, l’aide apportée au changement de mots de passe, les demandes concernant les frais bancaires des cartes de crédit, etc.

•   Contribuer aux résultats de l’équipe en soutenant tous les collègues afin de réussir à répondre aux besoins des clients.

•   Entretenir et maintenir les relations avec les partenaires pour travailler comme une équipe.

•   Gérer les risques en respectant les routines, processus de conformité et contrôles pour protéger les intérêts des clients et des actionnaires.

•   Éduquer et assister les clients à l’aide de leurs capacités numériques.

TÂCHES INDISPENSABLES :

1. Expériences dans un CENTRE D’APPEL ou en service à la clientèle

2. Capacité exceptionnelle à offrir le service à la clientèle et faire preuve de confiance pendant l’interaction avec les clients à l’aide de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.

3. Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur

4. Posséder de solides compétences en communication écrite et orale avec une flexibilité personnelle à accepter divers quarts de travail qui répondent aux besoins de nos clients, de lundi à dimanche, de 7 h jusqu’à minuit.

5.Être capable de nouer les liens et maintenir les relations avec les clients, de préférence dans les secteurs de la finance et du service, tout en travaillant indépendamment et comme membre d’équipe.

6.Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et répondre à leurs préoccupations.

 Compétences générales :

• Avoir la capacité de travailler indépendamment, les compétences en gestion du temps, organisationnelles et résolutions des problèmes avérées.
• Avoir la compétence exceptionnelle en service à la clientèle et la confiance d’interagir avec les clients par de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.
• Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur.
• Avoir un intérêt pour les appareils mobiles et numériques avec une aptitude à aider les clients pour qu’ils parcourent les applications.
• Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et résoudre leurs préoccupations.

Everyday Banking Advisor (English/French)

Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Montreal, QC.

The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis.

Duties

• Receive 40-60 inbound calls per shift
• Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.
• Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
• Contribute to team results by supporting all colleagues to be successful in meeting client needs
• Cultivate and maintain relationships with partners to work as one team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
• Educate and assist clients with using our clients digital capabilities

MUST HAVES:

1. Fluency in English and French (reading and verbal is required). Testing will be administered to assess language skills.
2. 6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day).
3. Personal flexibility to work shift work, including weekends.
4. Ability to work on a hybrid schedule (1 day in office per week).
5. Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team.

Soft Skills:

• Ability to work independently, proven time management, organizational and problem-solving skills.
• Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet, computer navigation and strong multitasking ability.
• An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.
• Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns.

#TEKbank25

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Workplace Type

This is a hybrid position in Montreal,QC.

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Québec Numéro du permis d'agence de placement de personnel AP-2000547

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Quebec Personnel Placement Agency Permit Number AP-2000547

We are looking for a Biology Expert to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert understanding of biology- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Microbiology, Cell Biology, Genetics, Physiology, Biochemistry, Molecular Biology, Biotechnology, Environmental Science.

Benefits:

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities:

• Give AI chatbots diverse and complex biology problems and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications:

• A current, in progress, or completed Masters and/or PhD is preferred but not required
• Fluency in English (native or bilingual level)
• Detail-oriented
• Proficient in biology and inductive/deductive reasoning, experimental design, data interpretation, and systems-level thinking.

Note: Payment is made via PayPal. We will never ask for any money from you.

Job Description

What is the opportunity?

The Application Security team is undertaking multiple complex enterprise-wide initiatives to improve the security and quality of RBC applications. Reporting to the Senior Manager of Penetration Testing, you will provide application penetration testing services for the global RBC business and application development teams across all enterprise information technology groups. You will act as the subject matter expert in the execution of penetration testing, in addition to participating in the development of application security best practices, tools, processes, and landscapes. You will also provide technical input on current, interim and target state penetration testing and security processes, and communicate the needs of development teams to strategic security leadership.

What will you do?

• Participate in and lead a range of security assessment activities. Perform penetration testing against application landscapes (Web, API & mobile) and oversee application and infrastructure penetration testing assessments performed by 3rd party suppliers.
• Ensure applications & infrastructure are thoroughly security tested using industry best practices prior to promotion to production
• Educate key organizational stakeholders (e.g. developers, security consultants, executives) on application security matters and impacts on the organization
• Assist in the development, evaluation, and implementation of application & infrastructure penetration testing processes and tools
• Research and keep up to date on security emerging threats, techniques, tools, and trends

What do you need to succeed?

Must-have

• 4+ years of experience in executing application layer penetration testing exercises
• Possess strong understanding of web and mobile application architecture and development principles
• Exposure to application security best practices such as secure coding, security testing techniques
• Knowledge of OWASP, SANS or other security-related frameworks
• Familiarity with modern application layer penetration testing tooling and platforms

Nice-to-have

• OSCP, OSCE, GWAPT, GMOB, GXPN certifications an asset
• Experience in testing network systems and cloud services (e.g. AWS, Azure)
• Demonstrated knowledge of scripting languages (Python, Java, Perl, etc.), network protocols, and operating systems (Windows, Linux, Unix, macOS)
• Understanding and experience in agile methodology

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

#LI-POST

#TECHPJ

Job Skills

Additional Job Details

Address:

City:

Country:

Work hours/week:

Employment Type:

Platform:

Job Type:

Pay Type:

Posted Date:

Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.

Job Summary

Position is responsible for providing professional nursing care to individuals including the intravenous or injection administration of biologics or other specialty pharmaceutical products and promotes patient health by completing health reviews prior to treatment, reviews patient files and collaborates with physicians and multidisciplinary team members as required, with the end goal of providing medical therapies or self- administration teaching to patients in an ambulatory setting.

The nurse uses critical thinking, therapeutic communication and clinical decision making skills to assess, plan, implement, educate and evaluate the patients’ health situation throughout their treatment therapy.

**Starting Wage at $42.12/Hour Plus Incentives!**

Specific Responsibilities

• Assessing the health status of patients using a pre-screening process that covers contraindications, objective and subjective data, to determine eligibility in receiving medical therapies.
• Insertion of peripheral intravenous or establishing access via central lines using sterile technique and best practices from the standards and practices of the college.
• Studying patient files and prior post-administration records to understand patient’s history.
• Handling and reconstituting biologic or oncology medication as per manufacturer and Heath Canada guidelines.
• Following provincial College of Nurses standards and guidelines on medication administration.
• Identifying patient care requirements; educating and providing counseling.
• Promoting patient independence; answering questions and teaching patients to understand their condition and medication.
• Documenting patient care services and managing records in accordance with INVIVA policies.
• Following INVIVA and nursing philosophies and standards of care.
• Following patient specific medical directives for administration and treatment of adverse events.
• Reporting adverse events in accordance with manufacturer specific requirements, Health Canada and INVIVA policy.
• Providing medical therapy monitoring and post administration observation and assessment.
• Maintaining knowledge of medical therapies as per Health Canada’s Product Monograph.
• Maintaining knowledge of INVIVA policies and procedures.
• Participating with drug and clinic audits upon request.
• Following drug accountability requirements as per INVIVA policy and standard operating procedure.
• Actively participates in training and mentoring of new clinic staff.
• Completing training as required by INVIVA on: products and services, policies, technology, quality assurance and communications.
• Maintaining quality, safety and infection control standards to ensure safe nursing practice

General Responsibilities

• Maintaining continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
• Establishing a compassionate environment and supporting patients.
• Maintaining and protecting patient confidentiality.
• Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
• Ensuring proper operation of equipment by completing preventive maintenance requirements.
• Maintaining clinic medical and stationary supply levels.
• Maintaining up-to-date professional and technical knowledge by completing/attending educational workshops.
• Maintaining a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem- solving methods.
• Contributing to team effort and corporate goals.

Minimum Qualifications

• 2+ years of relevant experience, degree or equivalent
• RN with the College of Nurses of British Columbia, Canada. Must be a member in good standing

Key Competencies

• Infusion certification or equivalent experience a must
• Maintains CPR certification
• ACLS certification is an asset
• Maintains yearly practice membership with provincial College of Nurses Association must be in good standing
• Ability to work at various clinics depending on region
• If applicable - maintains yearly professional liability insurance (Ontario applicants)
• Critical care specific designation is an asset
• Professional designation
• Registered Nurse
• Excellent assessment and clinical decision-making skills
• Clinical, nursing and listening skills
• Ability to work autonomously and proficiently, especially in emergency situations
• Excellent communication skills with patients, colleagues and customers
• Ability to work in a dynamic and rapidly changing environment
• Team player
• Ability to work in a computerized environment (i.e. computer, MS Office, email, and electronic patient records)
• Adaptable to different kind of corporative environment

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.  In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!